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Jessica Strong

Patient Experience Specialist

Lyra team member Jessica Strong smiling with long brown hair wearing a black blouse, posed against a plain black background.

Bio

Jessica brings a wealth of experience in patient registration, medical records, and customer service, paired with a genuine passion for helping others. Known for her calm, detail-oriented nature and ability to thrive under pressure, Jessica has built a career centered on patient advocacy and operational excellence within multidisciplinary healthcare teams.

A proud mom of five—with two young daughters still at home—Jessica’s passion for women’s health is deeply personal, shaped by her family’s journey with breast cancer. This commitment extends beyond the workplace: she co-leads a nonprofit organization with her father that supports military families navigating the adoption process.

Jessica’s dedication and drive have led to some fun milestones too—like winning a workplace contest for the most appointments scheduled in a single month! She joins the Lyra Care Team with a proven track record of compassionate service and a strong belief in equitable, patient-centered care.